Mike Alvarez is the primary negotiator for SWAT's crisis negoation team.
You'd never tell from his friendly, easy-going manner that his job is a pressure cooker where a misplaced word can mean the difference between life and death. That's why he always speaks in a calm, laid-back voice, no matter how critical the situation. A life-long bachelor, you might say Alvarez is married to the job. His genuine concern has earned him the respect of his fellow officers, as well as one hell of an ulcer.